At Jaitun, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our e-commerce website. By using our site, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
• Personal Information: When you make a purchase or attempt to make a purchase through the site, we collect personal data such as your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details, UPI, etc.).
• Log Data: Like many sites, we collect information sent by your browser when you visit our website, including IP addresses, browser type, pages viewed, and time spent on each page.
• Cookies: We use cookies to enhance your browsing experience, improve site performance, and analyse traffic. You may choose to refuse cookies through your browser settings, but this could affect your experience on our site.
2. How We Use Your Information
We use your information for the following purposes:
• Order Fulfilment: To process and deliver your orders, including managing payments, shipping, and providing order confirmation and updates.
• Customer Support: To respond to your inquiries, provide customer service, and resolve issues related to your orders or account.
• Marketing & Promotions: With your consent, we may send you promotional offers, newsletters, or updates about new products and services.
• Site Improvement: To analyse website traffic, user behaviour, and trends, which helps us improve the overall user experience and website performance.
• Legal Requirements: To comply with any applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners for specific purposes:
• Third-Party Service Providers: We may share your information with vendors or partners who assist with payment processing, shipping, marketing, and website analytics.
• Compliance with Law: If required by law, we may disclose your information to governmental authorities or third parties.
4. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you would like us to delete your data, please contact us, and we will comply with your request if legally permissible.
5. Security of Your Information
We implement various security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any incorrect or outdated personal data.
• Deletion: You can request the deletion of your data under certain conditions.
• Opt-Out: You may unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: help@shopjaitun.com