Welcome to Jaitun, an e-commerce platform for clothing and accessories. By accessing or using our website (www.shopjaitun.com) and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site.
1. Acceptance of Terms
By using our website, you agree to these Terms of Service and any additional guidelines, policies, or amendments that may be posted from time to time. If you do not agree with any part of these terms, you must discontinue use of the website.
2. Eligibility
To use our services and make purchases, you must:
• Be at least 18 years of age or have permission from a legal guardian.
• Provide accurate and up-to-date information when creating an account or making a purchase.
• Not use our website for any illegal or unauthorized purposes.
3. Account Creation
You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
4. Product Information
We make every effort to accurately display product colours, descriptions, and prices on our site. However, we do not guarantee that the product images on your screen will accurately reflect the actual product, as display settings may vary.
• Product Availability: We reserve the right to limit the quantity of any products or services we offer. All product descriptions are subject to change without notice.
• Pricing: Prices are subject to change without prior notice. We reserve the right to correct pricing errors and update product prices at any time.
5. Orders and Payments
By placing an order, you are offering to purchase a product from Jaitun. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any orders for reasons including but not limited to inaccuracies in product or pricing information, suspicion of fraud, or other circumstances.
• Payment Methods: We accept various forms of payment, including credit/debit cards, UPI, and other online payment methods. All transactions are secure and encrypted.
• Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order. We may cancel an order if we are unable to fulfil it.
• Shipping & Delivery: Delivery times and shipping costs will be provided during checkout. We are not responsible for delays caused by courier services, customs issues, or other unforeseen circumstances.
6. Returns & Exchanges
We strive to provide high-quality products, but if you are not satisfied with your purchase, we offer returns and exchanges under certain conditions:
• Return Policy: You may return products within [Insert number] days of receiving your order for a refund or exchange, provided the items are unused, unwashed, and in their original packaging with tags intact.
• Non-Returnable Items: Certain items, such as undergarments, accessories, or custom orders, are non-returnable for hygiene reasons.
• Process: To initiate a return, contact our customer service at [Insert email] for further instructions. The cost of return shipping is the responsibility of the customer unless the return is due to our error.
7. User Conduct
You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site. You agree not to:
• Post or transmit any unlawful, harmful, threatening, defamatory, or obscene content.
• Engage in activities that compromise the security of our site, including hacking or sending viruses.
• Misuse the services, including making false or fraudulent purchases.
8. Intellectual Property
All content on the Jaitun website, including text, graphics, logos, images, and product descriptions, is the intellectual property of Jaitun or its content suppliers. You may not use, copy, or distribute any content from the site without our explicit permission.
9. Third-Party Links
Our website may contain links to third-party websites. Jaitun is not responsible for the content, privacy policies, or practices of these external sites. You acknowledge that you access these third-party links at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Jaitun shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our website or services, including but not limited to errors, inaccuracies, delays, or interruptions in service.
11. Indemnification
You agree to indemnify, defend, and hold harmless Jaitun, its officers, directors, employees, and agents from any claims, damages, or costs (including legal fees) arising from your use of the website, violation of these Terms of Service, or infringement of any intellectual property or other rights of any third party.
12. Termination
We reserve the right to terminate or suspend access to our services, at our discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to our interests or another user.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Insert Country/State]. Any legal proceedings arising out of or related to these terms shall be filed in the courts of [Insert jurisdiction].
14. Changes to Terms of Service
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review these terms regularly to stay informed of any updates.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us at: help@shopjaitun.com